1. Introduction

Welcome to Shothik AI (India), a division of EBIW Info Analytics Pvt. Ltd. (“we”, “us”, or “our”). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit Shothikai.in (the “Service”).

By using our Service, you agree to the collection and use of information in compliance with this policy. Our Terms and Conditions form part of this agreement.

2. Information We Collect

Personal Data

We may collect the following personal information when you use our Service:

• Name
• Email address
• Phone number
• Address (City, State, Postal Code, Country)
• Cookies and usage data

Usage Data

We automatically collect data when you visit our site, for example:

• IP Address
• Browser type and version
• Device type and operating system
• Pages visited and time spent
• Unique device identifiers

Cookies & Tracking

We use cookies and similar technologies (tags, scripts) for:

• Session management
• Remembering your preferences
• Security purposes
• Advertising and analytics

You can disable cookies via your browser settings, but some features may not work properly.

3. How We Use Your Data

We use your data for various purposes, including to:

• Provide and maintain our Service
• Notify you about changes and updates
• Enable interactive features
• Provide customer support
• Analyze and improve our Service
• Detect and fix technical issues
• Fulfill the purpose you provided data for
• Send account or subscription notices
• Send marketing and promotional materials (if you have opted in)
• Comply with contracts and legal obligations

4. Data Retention

We will keep your Personal Data only for as long as necessary to fulfill the purposes outlined above or as required by law. Usage Data may be kept longer for analytics and security purposes.

5. Transfer of Data

Your data may be stored or processed in India or in other countries where our systems or service providers operate. When we transfer data outside India, we ensure adequate safeguards and comply with applicable legal requirements.

By using our Service and providing your data, you consent to this transfer.

6. Disclosure of Information

We may disclose your information in the following situations:

• Business Transaction: If we merge, are acquired, or sell assets.
• Service Providers: To third parties who help us run our business (e.g., hosting, support).
• For your purposes: When you’ve given us consent.
• Legal Requirements: When we must comply with laws or protect rights.

7. Security of Data

We apply reasonable technical, administrative, and organizational measures in accordance with Indian law to protect your data. However, no method of transmission or storage is 100% secure.

8. Your Privacy Rights

Under Indian law, you have certain rights with respect to your personal data. These include:

• Right to Access: Ask for a copy of your data.
• Right to Correction: Request updates or corrections.
• Right to Erasure: Ask us to delete your data.
• Right to Withdraw Consent: Withdraw any consent you have given.
• Grievance Redressal: Contact our Grievance Officer at any time.

We may ask you to verify your identity before fulfilling such requests.

9. Service Providers

We may share your data with third-party companies and individuals who perform services on our behalf, such as hosting, analytics, payments, and communication. Such parties are bound to respect the confidentiality of your data.

10. Analytics

We use third-party analytics services (such as Google Analytics) to understand how our Service is used, so we can make it better.

11. Behavioral Remarketing

We may use remarketing services to show you relevant ads on third-party websites based on your prior interactions with our Service. These ads are powered by cookies and tracking technologies.

12. Payments

If you buy products or services through our website, payments are handled by secure third-party processors. We do not store your payment card details ourselves.

13. External Links

Our Service may contain links to other websites not operated by us. We are not liable for the privacy practices of those sites. We recommend reviewing their Privacy Policy when you visit them.

14. Children’s Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect Personal Data from minors. If you believe a minor has provided us information, please contact us, and we will take steps to remove it.

15. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will post the new version on this page, and if required, notify you via email or through the Service.

We encourage you to review this page from time to time to stay informed about how we are protecting your information.

16. Contact Us

If you have any questions or concerns about this Privacy Policy, please get in touch:

Email: support@shothikai.in

Grievance Officer: You can also reach our designated Grievance Officer at the same email.